A Career Built on Complexity
My career has been defined by one consistent thread: taking on the programmes, functions, and challenges that require both strategic vision and operational grip. From building enterprise PMO functions from the ground up, to delivering regulated iGaming programmes across international jurisdictions, to managing group-wide procurement at scale — I have consistently operated where the stakes are high and the frameworks don't yet exist.
Across 30+ years and 10 countries, I have led at director level in Telecommunications, MVNO, SaaS implementation, software development, regulated iGaming, BPO, retail technology, and financial services.
Career Timeline
Global BPO, Telecoms & Digital Group — November 2019 – Present
Currently serving as Senior Director with a triple mandate across Group PMO, Group Procurement, and Asset Governance for a multi-entity group operating across BPO, Retail, Telecoms, MVNO, and Digital Marketing — all three functions built from scratch.
Key scope:
• Group PMO — R20M–R100M portfolio across six simultaneous business verticals
• MVNO programme delivery — product roadmaps, SIM provisioning, regulatory compliance, and network operator coordination
• AI-powered SaaS development — building internal automation tools using Claude AI, Supabase, VS Code, and GitHub
• Group Procurement — Annual Spend Controls, cost efficiency
• Asset Governance — full lifecycle across hardware, software, facilities, and infrastructure
• Cross-functional teams of up to 50 people across IT, Finance, HR, Facilities, Security, and Operations
GK Software AG Africa (SAP Retail Technology) — October 2016 – October 2019
Member of the Management Committee and BEEE/POPI Compliance Committee. Established and scaled the South African operation of a global SAP Retail enterprise software business, managing the full SaaS implementation lifecycle, commercial agreements, and C-level client relationships.
• End-to-end SaaS and enterprise software implementation on GK's global SAP Retail platform
• Revenue planning, forecasting, and realisation for the African business unit
• OKR/KPI tracking and C-suite reporting frameworks
• Workforce planning, vendor SLA management, and resource capacity scheduling
• Remote team coordination across South Africa, Germany, the Czech Republic, and global GK locations
Derivco — Microgaming Subsidiary (Regulated iGaming: Bingo & Casino/Slots) — April 2008 – September 2016
Regulated Market Board Member and Bingo Management Team Member at Derivco, a subsidiary of Microgaming, one of the world's leading online gaming software companies.
• Company-wide Regulated Market implementation owner, reporting directly to CEO
• Regulated iGaming delivery across Bingo and Casino/Slots verticals for UK/European and North American markets
• Managed international development houses across Cape Town, Croatia, and Greece, remote-first from inception
• Full SDLC governance within ITIL and ISO 9001 frameworks
• Teams of up to 40 people; built the international vertical from scratch
• New business growth in partnership with Microgaming across UK/Europe and USA/Canada